---
title: Complaints Handling
description: Downloadable Document for Complaints Handling - Volunteer Documents
---

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3. [Complaints Handling](https://support.disabilitypositive.org/self-service/volunteer-documents?hsLang=en-gb#complaints-handling)

# Complaints Handling

[Complaints Leaflet - What to do when things go wrong](https://support.disabilitypositive.org/hubfs/Volunteer%20Documents/Complaints%20Handling/Complaints%20Leaflet-%20What%20you%20do%20when%20things%20go%20wrong%2011-20222.pdf?hsLang=en-gb)

- [General FAQs](https://support.disabilitypositive.org/self-service/general-faqs?hsLang=en-gb)
- [Direct Payment FAQs](https://support.disabilitypositive.org/self-service/direct-payment-faqs?hsLang=en-gb#main-content)

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- [Volunteer Documents](https://support.disabilitypositive.org/self-service/volunteer-documents?hsLang=en-gb#main-content)

    - [Complaints Handling](https://support.disabilitypositive.org/self-service/volunteer-documents?hsLang=en-gb#complaints-handling)
    - [Conduct](https://support.disabilitypositive.org/self-service/volunteer-documents?hsLang=en-gb#conduct)
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